About Us
|
About us Welcome to PinkBear - the home of Tintin in Australia ! We are a privately owned company aiming to bring fantastic products associated with great characters like Tintin to Australia. The idea for our business commenced in 1994 when we lived in London for 2 years and saw the fantastic Tintin shops in Belgium, France and England. We have the full range of official Tintin merchandise ranging from the original books in English and French, limited edition models in resin and metal, as well as a glorious collection of die cast model cars bringing to life Hergé's evident appreciation of all vehicles. PinkBear is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Making A Purchase Making a purchase could not be easier ! Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. |
|
Shipping And Handling Shipping is generally done through Australia Post. Shipping and handling costs are dependant upon the distance of the journey, combined with the size and weight of the order. |
|
Delivery Schedule We aim to pick and dispatch your order within 2 business days of your order being placed with us. You should normally receive your order in around 3-5 business days of placing your order. |
|
Tax Charges All orders include a GST charge of 10%. |
|
Payments Security Purchases are made through the secure payments system, Paypal. |
|
Privacy Policy PinkBear does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
|
Returns Policy We do not give cash refunds. However, we will be happy to exchange the item if damaged. Your statutory rights remain unaffected. |